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In our watch shop schmiemann.de we are endeavoured to offer our clients in addition to our always favourable prices an outstanding service!
Our service team spares no efforts to treat "king customer" as the centre of our attendances! Therefore we will be glad to assist you even after-sales and with any problem that may occur!
We would like to introduce some of the offers out of wide variety of our service program.
Your schmiemann.de Team
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High Standard Of Customer Data Security |
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We care very much about data security and secrecy!
Your data will be SSL-encrypted during the order process in our shop. This provides maximum security because the THAWATE SSL technology with its 128Bit encryption algorithm is one the most secure and approved system for online payment and protects your data from trespassing. As partners we cooperate with renown companies such as Telecash, American Express, MasterCard and VISA as leading providers of online payment security systems "Verified by VISA" and "MasterCard® SecureCode™".
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Two Weeks Right Of Return |
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We offer you the right of return for the period of 2 full weeks!
Further information concerning right of return and replacement can be found by following the link: GTC | General Terms and Conditions. |
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NO Shipping Costs Within Germany |
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For orders to be shipped within Germany the customer pays NO costs for shipping! We bear all expenses for the shipment of ALL order within Germany; you can choose ANY payment method and order ANY item, regardless of its price. Further information about international shipping can be found by following the link: Shipping Costs. |
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Delivery To Differing Addresses Or Parcel Stations |
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We do deliver to differing addresses and parcel or fright stations! Our order form bears the convenient possibility to enter any address of delivery (e.g. workplace, friends, gift parcel etc.) or the delivery to a parcel or fright station. Thus, your order reaches you directly with no detours or unnecessary storage time. |
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Favourable Prices And Constantly Alternating Offers |
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Extremely favourable item prices and constantly new offers! In our shop you will not find complicated bonus systems or gas coupons, we are renowned for offering the customer an additional benefit in terms of favourable prices and offerings. |
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Free Engravings |
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On demand you will receive a free engraving! Premises are that you purchased the item in our shop, the certain item is capable of gravure and the space is sufficient for the desired text. |
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Free Shortening Of Wristbands |
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If required we will shorten your metal wristband for free! Premises are that you ordered the item in our shop and that you will notify us prior to shipping. The exact measure of your wrist will be needed. |
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Free Present Wrapping |
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You wish a FREE present wrapping? No Problem! In our order form you will be able to determine the gift occasion and therewith the design of the gift wrap. If you use the "message" column in the order form we may also send the package without any sort of advertising or reference to our internet address. |
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Free Brochures And Catalogues |
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Simply order information, and you will know more! You may cannot decide yet for an item in our shop? For a lump sum of 5,00 Euro, that will be offset against a following order, we will send you brochures and catalogues concerning your desired item or brand. Please make use of the contact form. |
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Free Instruction Manuals |
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We won't let you stand in the rain! You own a watch with multiple functions but you are unable to make use of them because you lost the Instruction Manual? In case we still stock the certain manual, we will send it to you. The manual itself is free of any charge, for the handling and shipping we may ask for a lump sum of 5,00 Euro. For customers that purchased the item in our shop this service (provided that it is available) will be free of charge! Please make use of our contact form. |
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Battery Change |
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We will provide you with new power! You are looking for a certain battery for your watch, wall clock or even grandma's hearing aid? We will be glad to place an offer (non-binding) for the requested battery. Further, we can offer to carry out the battery replacement in our repair centre. Please make use of our contact form. |
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Repair Service |
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Watchmaker service at its best! In case of you desire a repair service for your watch, we are glad to let you know about our competent repair service at Schmiemann.de. You will receive a one year warranty on all carried out repair work. Please make use of the contact form. |
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Accessories And Spare Parts |
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We can almost deliver everything! You are looking for a certain spare part, e.g. a genuine bracelet or a replacement for your broken watch glass or any other part that has to do with your watch? Please do not hesitate to contact us, we will be glad to place an offer. Please make use of our contact form. |
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Competent Help |
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We offer our services 24/7! Our service team can be reached 24 hours on 7 days a week! Please contact us online by using the contact form, offline via postal service or via telephone 0049-(0)208-8827666 or via fax 0049-(0)208-8827667. Check our competence - We will be glad to assist you. |
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